Frequently Asked Questions
It seems like “Eden Seeds” & “Select Organic” are the same company, what’s the difference?
Can you give me some gardening advice or any recommendations?
Q: It seems like “Eden Seeds” & “Select Organic” are the same company, what’s the difference?
A: Yes we are the same company.
Select Organic seeds are certified organic (ACO 10457).
Eden Seeds are conventionally grown with no chemical treatment, & in some cases organically grown however they are not certified organic.
Both Eden & Select seeds are the old traditional, open pollinated, non-hybrid varieties and have no chemical treatment, and no genetic engineering.
Q: Do you have a shop I can visit to buy your seeds?
A: Eden Seeds & Select Organic seeds are sold throughout Australia in various retail outlets such as: Nurseries, Health Food Stores, Organic Outlets, Produce Stores etc. If you’d like to find your nearest outlet we have a map of retail outlets or you can phone us on (07) 5533 1177.
Our office is located at Lower Beechmont in the Gold Coast hinterland QLD, however we are not a shop front as such. We are primarily a mail order business however if you are in the area and phone (07 5533 1177) through your order beforehand, you are welcome to visit and pick up your seed order in person during business hours.
Q: Do you sell other gardening related products?
A: We sell seeds, gardening books, and a limited range of related gardening products. The only exception is on rare occasions we also sell Lemon Grass corms, Comfrey corms, Tumeric corms, Arrowroot corms, and Garlic depending on seasonal availability.
We do not sell: Seedlings, Bulbs, Fertilizers, or Gardening tools/utensils.
Q: Can you give me some gardening advice or any recommendations?
A: The only information we can supply is printed in our bi-annual catalogue, the same information is also available throughout the various seed descriptions on our website.
We cannot advise you about your garden as local conditions vary so much, however we do have a planting guide available on our website & it is recommended to check the seed variety you wish to plant on our planting guide before purchasing any seeds. Nor can we recommend any seed varieties to purchase because opinions & tastes vary from person to person and the decision must be your own. Please consult our catalogue or website for seed descriptions.
We are not a farming advisory service. For commercial advice please contact your local Agricultural Department. We supply Traditional Open Pollinated seed for home gardeners and information supplied is done so in good faith. We take no responsibility for its accuracy. For more information consult gardening books or magazines; local knowledge is invaluable. A handy book is Yates "Garden Guide" available at libraries and news agencies, though you may wish to seek information on fertilizing from other publications.
Q: Do you buy seed from non-commercial seed savers?
A: Yes we do! Throughout our printed catalogue & website we have marked (with a "star" symbol) the seed varieties we are interested in buying. Please phone our office manager (Kim Crow) on (07) 5533 1177 to discuss the details further.
Q: Do you ship seed orders overseas?
A: No sorry, we are cannot send orders outside Australia.
Q: What kind of germination rate can I expect on your seeds?
A: We guarantee all our seed at 70% germination in nominal conditions, please consult our Planting Guide for soil temp, when to plant, seed depth etc. Some varieties will not grow well (or at all) outside of the specified range. If you did not get at least 70% germination please call us on (07) 5533 1177 with the variety name, date purchased, & the Lot No.
Q: Do you offer credit, C.O.D, or accounts?
A: No. All orders must be paid in full before we can dispatch the seeds.
For schools, TAFE, universities, & government departments etc: we are happy to send you a Pro-forma Invoice so that your financial department can make the payment for your order. The seeds will then be dispatched once the payment has been received.
Q: I want to buy seeds to take overseas with me, can you supply me with a phytosanitary certificate for each variety of seed?
A: No sorry, we cannot supply any documentation.
Each country has their own customs regulations and it is entirely your own responsibility to research and comply with the regulations of the country you are visiting. If you do require a phytosanitary certificate it is possible to send your seeds to a laboratory for testing however it is very expensive so unless you are a large company it is cost prohibitive and not a viable option.
Some countries just need the genus and species name declared in which case the botanical names are available throughout our website and also printed in our catalogue.
